Privacy Policy

How we collect and use guest details

This Privacy Policy explains how Shree Samarth Krupa Cottages may collect, use, store, and protect your information when you contact us, make an inquiry, or request a booking through this website, phone, WhatsApp, email, or other direct communication channels.

Last updated: April 19, 2026

1. Information We May Collect

When you contact us or ask about a stay, we may collect details such as your name, phone number, email address, city, travel dates, number of guests, room preferences, and any special requests you voluntarily share.

If you proceed with a booking, we may also collect details reasonably required to manage your reservation, guest check-in, payments, or lawful hospitality records.

2. Why We Collect This Information

We use guest details to respond to inquiries, confirm bookings, share stay information, coordinate check-in and check-out, provide support before and during your visit, and maintain basic business and legal records.

We may also use your contact details to follow up on your inquiry or booking. We do not use your information for unrelated purposes without a valid reason.

3. How Information Is Shared

We do not sell personal information. Your details may be shared only when reasonably necessary to operate the stay, complete a reservation, comply with legal requirements, or work with service providers that support communication, payments, or booking coordination.

We may also disclose information if required by law, regulation, or a valid government request.

4. Website Usage and Basic Technical Data

Like most websites, this website may automatically receive limited technical information such as browser type, device type, pages visited, and approximate usage data needed for site performance, security, and troubleshooting.

If cookies or similar tools are used by the browser, hosting platform, or third-party services, they are intended to support site functionality and improve the visitor experience.

5. Data Retention and Security

We keep personal information only for as long as it is reasonably necessary for inquiries, bookings, guest service, legal compliance, recordkeeping, or dispute resolution.

We take practical steps to protect personal details from unauthorized access, misuse, or disclosure. However, no website, device, or communication method can guarantee absolute security.

6. Your Choices

You may contact us to ask what information you have shared with us, request corrections, or ask us to delete information where deletion is reasonably possible and not restricted by legal or operational requirements.

If you do not want to share certain booking-related details, some services may not be possible to provide fully.

7. Contact Us About Privacy

If you have any questions about this Privacy Policy or the details collected through the website, please contact Shree Samarth Krupa Cottages through the contact information provided on our Contact page.

This policy may be updated from time to time as the website or booking process changes.

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